TaskCaddy Personal Service Assistant (PSA) is a Project and Portfolio Management and Mobile Deployment Management System that utilizes the broadband wireless network linked to the Internet and PDA.
It assists Field Service personnel with the most advanced logical data collection system needed for the completion of tasks in the final last-mile of a service call or PPM activity.
TaskCaddy provides Inventory Management, Task Management, Project Status and Task Instructions on the PDA at the point of use.
Product Specifications
TaskCaddy Personal Service Assistant (PSA) is a Project Management, Mobile Deployment and Management System. It utilizes the broadband wireless network linked to the Internet and PDA in order to assist Field Service personnel with the most advanced logical data collection system needed for the completion of tasks in the final stage of a service call. TaskCaddy provides Inventory Management, Task Management, Project Status and Task Instructions on the PDA at the point of use. View PDF Version of the Brochure.
Operating Modules
Web Server Level
Project/Task Definition and Management Module
Project/Task Costing Data Management Module
Customer/Client Data Management Module
Parts Inventory Management Module
Purchase Requisition Module
Parts Inventory Receiving Module
Parts Supplier Data Management Module
Project Performance Reporting Module
User Profile Definition Module
Field Technicians Skills and Certifications Database Module
Vertical Business Unit Definition Module
Expert Knowledgebase Management Module
Wireless Unit PDA level
Mobile Unit Task Management Module
Mobile Unit Customer Signature Capture Data Control Module
Mobile Unit Printer Reporting and Management System
Mobile Unit Parts Utilization Module
Mobile Unit Return Parts Module
Mobile Unit Software Version Release Updates Module
Other
Mobile Communications Application Traffic Management Module
System Security Management Module
Task FAQ Data Management Module
A Web based system using wireless mobile PDAs
TaskCaddy was designed with a web-based foundation for access anywhere and anytime in the world. The power of the broadband networks also allow field personnel to gather data on the spot and transmit information to the host from that critical last mile of activity.
Simple and User Friendly
TaskCaddy was designed to be user friendly and intuitive. Using a simple TABS design feature, users are able to easily navigate throughout the system to quickly access the information from top-level project management to task-specific field activity.
The on-screen buttons, icons, tables and overall consistent look result in a host system and mobile application that is easy to learn and and use. The TAB tables can easily be tailored through data settings to match your business requirements.
On Site signature capture and mobile receipt printing
Using touch screen technology, customer signatures are captured electronically, time stamped and stored with respective data. Customer receipts are prinyed on-site, providing customers with easy to read receipts, thus eliminating handwritten errors.
TaskCaddy Personal Service Assistant (PSA) is a Project and Portfolio Management and Mobile Deployment Management System that utilizes the broadband wireless network linked to the Internet and PDA.
It assists Field Service personnel with the most advanced logical data collection system needed for the completion of tasks in the final last-mile of a service call or PPM activity.
TaskCaddy provides Inventory Management, Task Management, Project Status and Task Instructions on the PDA at the point of use.
Product Specifications
TaskCaddy Personal Service Assistant (PSA) is a Project Management, Mobile Deployment and Management System. It utilizes the broadband wireless network linked to the Internet and PDA in order to assist Field Service personnel with the most advanced logical data collection system needed for the completion of tasks in the final stage of a service call. TaskCaddy provides Inventory Management, Task Management, Project Status and Task Instructions on the PDA at the point of use. View PDF Version of the Brochure.
Operating Modules
Web Server Level
Project/Task Definition and Management Module
Project/Task Costing Data Management Module
Customer/Client Data Management Module
Parts Inventory Management Module
Purchase Requisition Module
Parts Inventory Receiving Module
Parts Supplier Data Management Module
Project Performance Reporting Module
User Profile Definition Module
Field Technicians Skills and Certifications Database Module
Vertical Business Unit Definition Module
Expert Knowledgebase Management Module
Wireless Unit PDA level
Mobile Unit Task Management Module
Mobile Unit Customer Signature Capture Data Control Module
Mobile Unit Printer Reporting and Management System
Mobile Unit Parts Utilization Module
Mobile Unit Return Parts Module
Mobile Unit Software Version Release Updates Module
Other
Mobile Communications Application Traffic Management Module
System Security Management Module
Task FAQ Data Management Module
A Web based system using wireless mobile PDAs
TaskCaddy was designed with a web-based foundation for access anywhere and anytime in the world. The power of the broadband networks also allow field personnel to gather data on the spot and transmit information to the host from that critical last mile of activity.
Simple and User Friendly
TaskCaddy was designed to be user friendly and intuitive. Using a simple TABS design feature, users are able to easily navigate throughout the system to quickly access the information from top-level project management to task-specific field activity.
The on-screen buttons, icons, tables and overall consistent look result in a host system and mobile application that is easy to learn and and use. The TAB tables can easily be tailored through data settings to match your business requirements.
On Site signature capture and mobile receipt printing
Using touch screen technology, customer signatures are captured electronically, time stamped and stored with respective data. Customer receipts are prinyed on-site, providing customers with easy to read receipts, thus eliminating handwritten errors.
See Sample Receipt
Product Benefits
Boosted Productivity
Reduced Costs
Improved Customer Service
Improved communications
Streamlined Scheduling and dispatching
"Smart" tasking assignment
Real-time access to data
Increased revenue
Rapid system deployment
Powerful single point of control
Day-to-day management tools
Real-time remote end user support
Upward migration path
System Profile
Server side written in J2EE for plat form independence
